Shri Siddhi Vinayak Travels — COMPLAINT- Ticket no. D6HH8ZPD MakeMyTrip Bus ID: NU[protected]

Website:

www.shrisiddhivinayaktravels.com

I would like to draw the attention towards the buses whose boarding point is from Nahariya Chauraha, Lucknow. Please note that there is no proper bus stand there and no announcement of buses are made or any team sitting to guide avaiablity of the Busses. It's the area which is very aloof and buses go every now and then. It is very hard and difficult to search and board the bus from there.

I had to board the bus at 4.30 A.M. from Narahiya Chauraha, Lucknow ( Bus Operator: Shri Siddhi Vinayak Travels)

Please note that I had booked the bus from Lucknow City to Atraulia, Azamgarh on 9th December 2021. Please note below the details of my journey:-
Shri Siddhi Vinayak Travels
Board day and time: 4.30 A.M. on 10th December 2021
Boarding point: Nahariya Chauraha
Drop Point: Atra
Bus Operator: ulia, Azamgarh
Bus Operater No.: [protected], [protected], [protected].
Ticket No. D6HH8ZPD (operator PNR: TS[protected]RUGR/24669/Delhi-Ballia 2)
MakeMyTrip Bus ID: NU[protected]

I had reached the spot at 4.18 A.M. and I called at all the three nos. provided by the bus operator (Refer attachment). In early morning due to various buses standing, I was unable to find the bus also because in the ticket no bus number was provided, due to which I could not Board the bus. Please also note that by 4.40 A.M. there were 2-3 buses only going to somewhere else.

Please register my complaint about:-

1. Giving three contact nos. for boarding and all the three nos. NOT picking up calls.
2. Bus was prior booked then why the passenger was NOT contacted by the bus operator.
3. No bus number was given on the ticket to be able to search the bus.