Shri Siddhi Vinayak Travels — Unable to board the bus

I had booked a bus from Lucknow to Atraulia, Azamgarh on 10th December 2021.

MakeMyTrip E-Ticket for Booking ID NU[protected].

Neither bus no. Was given now any of the numbers given picked up the call- [protected], [protected], [protected]

Due to which I was unable to board the bus.

Please look into the matter and help in ensuring-
1. No. Given is picked up
2. Bus no. Or some reference no. should be given. Please note boarding point was Alambagh, Naraihriya Chauraha where there is no help desk to help a person board a bus.
3. To call the passenger before leaving the bus.

My main problem is all the three nos. After several calls didn't pick up the call.

I want my refund.