| Address: | Khasmallick (near Smriti Mahal Restaurant On Southern Bypass (EM Bypass Extension P.S. Baruipur, Kolkata, West Bengal 700145 | | Website: | suburbia-official.com |
We have paid Rs.31000 towards booking of a Bungalow in Siddha Suburbia on 17th of April '22, as per agreed terms in writte, n the booking amount is completely refundable if the booking is cancelled within 3 days i.e. by 20th of April.
Due to some personal reason we had to cancel the booking and as per process we intimated the authority via email on 20th of April, and the story begins here.
The authority is playing a dumb character, they are hardly replying to mails, or giving any proper communication.
If at any moment they pick up the calls we gather to know that he/she is not the concerned person who takes care of refund etc.
We have documentary evidence in support of our statement.
I guess we have taken the correct decision by cancelling the booking, if this is what their customer service is all about, god knows what is in store for those who have trusted them with their investment.
Regards
Sharmi Duta
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