Sikkim Manipal University — Mis misguided me about the admission

My name is sachin. I have raised a query about BBA course from your website. After sometime I received the call from Deepika and she guide me how to fill the form and how to pay my registration & 1st semester fee. Before I made the payment I have told her my percentage what I achieved in 10th and 12th standard And I clearly told her that I scored 42.8% in my 12th standard, so please me know If I can apply or not.
She told me that no issue you can apply but you need to show your work experience. I said ok and I have almost more than 4 years work experience.

On 23 feb I have paid my registration & 1st semester fee to manipal University.

And on 15 March I got a mail from manipal University that they not allow me to take addmission because I scored below 50% in my 12th standard.

After that I mailed them on their emails address i.e ([protected]@onlinemanipal.com
[protected]@mmenterprises.co.in) and also I have raise the ticket through their portal but still I am not receive any revert or update from their side.

My point is why their executive misguided to the candidate? It is totally unfair and waste of time of candidates and as well as wrong information sharing from their side with candidate.

I would request you to kindly look into this and tell them to refund my registration & 1 semester fee ASAP.

Please find the attached screen shot for your reference.