[Resolved]  Simplilearn — Cancel My EMI and please resolve my issue

Dear Proplld Team

Simplilearn institute is not responding to any of my mails or requests and are not able to hear any of my calls

All they do is transfer my call to this department to that department and keep me waiting for the concern person to get in touch with me

I am absolutely fed up with this kind of attitude of simplilearn as this people are not canceling my course or they are ready to give the pending money to you guys as I have already told them in February 2023 that I want to cancel my course due to not having enough time to spend on online classes

I have already paid 8 emi out of which 6 emi I have paid even when I did not attend the classes from July 2022 to December 2022

Still I paid till February 2023

But now it's too much of their callousness attitude and I am not taking it lightly

I request you to take the remaining money from simplilearn team and don't call me again as I am fed up of contacting them and wasting my time and energy

You should also be responsible enough to make a clause In your contract with simplilearn that if any student drop out in between of course due to any personal reason or any other issue you shud be liable to take the remaining money from simplilearn team

Which you guys have not done that and are blaming us that we paid the money etc etc

You guys should also talk with the simplilearn team and talk about remaining money which you guys are not doing and asking us to follow up which we are doing it but no luck till now

I dont want hear your standard reply as "We are just loan partners and we cannot cancel your loan. Please contact your institute regarding this."

I need a proper resolution to my problem. Which you guys are lacking to understand.

I hope this point is very much clear to you guys.

Take your remaining money from simplilearn Institute and not me. As you guys have already paid the amount to them and it becomes your responsibility to follow up with those guys (Simplilearn).

Regards
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Apr 30, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2023
Simplilearn Customer Care's response
Hi Ajay, that's not what we like to hear. We have your details and we are looking into this and will get in touch with you soon.
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