[Resolved]  Simplilearn — Refund & internal hidden policy's

1) Am Registered To Aws Cloud Architect On 26th July 2021 Under Your Sales Executive Annaya Rajan
2) At The Time Of Registration She Didn't Let Me Go Through The Terms And Conditions Properly But Make Me Sign In To The Account In Hury While She Is A Telephonic Conversation With Me 3)She Hide Refund Policy S And Swapping Policy's From Me
4) Portal Isn't User Friendly Even Class Registration
Is Also Tricky
The
Portal Is Full Of Bugs And Tecniqual Issues
5) Am Not Notified About The Procedure O[censored]nlocking
The Exam Voucher Prior To Assigning To The
Program
6)Nither Notified About The Project Submission
Criteria 7) Self Learning Videos Are Old And Easyly Available On Internet
8) Although Promising For A Master's Program The Course Meterials Are Very Basics Only,
9) Instuctures Are Not Worthy Nither They Pay Atention To Every Student Equally 10) No Exam Assistance Or Mentors Are
Provided As Promised
11) For Even A Small Enquiries I Nedd To Knock Door To Door
12)In Lms Portal We Have Arya Which Does Nothing Just Provide Some Mechanical
13) At The Time Of Addmission Am Not Acknowledged About The Fact That After Even Paying 45000rs I Have To Pay Separately For Using Different Apps
14)I Told Them Reapetedly About This Problems But They Never Pays Any Atention My Tickets Remains Un Aswered
15) Finally They Agreed To Swap My Course With Digital Marketing But They Are Not Providing Exam Tickets Nither They Are Providing The Exam Voucher Nither They Will Give Me Any Internships
And Even I Have To Pay Separately For Running The Apps So Why Am Paying 45k?
16) Becouse Of Them Am Going Throw Cardiac & Psychological Issues Nither Am Able To Continue My Studies I Want My Refund Back .
17 They Have Doses Of Hidden Policy They Won't Tell You At The Time Of Purchase This Bastards Are Hackling Me Since 2years, I Even Pleeded To Liquiloans She Was Ready To Cansel The Loan But Simplilearn Coldly Rejected My Peetition And Told Her Why Did She Sharing Internal Ids With Costomers.
If We Raise Any Tickets Then Have To Wait For 12-48hours For Getting Any Feedback, The Sales Executive Ananya Just Vanished,
What Do You Rascals You Just Take Away Our Money And Vanished,
They Pay No Attention To The Students Some Times Few Classes Always Rescheduled And Never Happens, You Have To Wait For 2-3hours For Getting Answered Their Helpline Number All Was Stay Busy, I Am Done I Want Justice
I
Few Weeks After Purchasing I Came To Know That Sales Executive Won't Help Me Any More If I Wanna Know Anything I Have To Raise A Ticket, They Had Dozens Of Hidden Policys They Don't Let You Know Prior To Purchase, You Have To Pay 45000 Rs Then Separately For Using The Application To Complete The Projects, they put down, y refund showing there vague policy but how can they force us to continue there service in spite of the fact that they failed to provide most of the services they promised during purchase, i have all the docs and ph calls records with me should i take the legal actions
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Jun 18, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2023
Simplilearn Customer Care's response
Hi there,  this is not the experience we aim to provide. We have your details and we are looking into this and will get in touch with you soon.
Apr 24, 2023
Updated by [email protected]
I didn't recived any explanation or refund plese provide me refund or explanation
Verified Support
May 16, 2023
Simplilearn Customer Care's response
Hi, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
Complaint comments 

Comments

You refund policy are bogus and no use

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