[Resolved]  Simplilearn — Stop my EMI From Propelld

Hello Simplilearn Team,

I am writing to request that my EMI deductions be stopped. I have been finding it difficult to understand the course and as a result, have not been able to give enough time to it due to my busy work schedule and hectic travelling. This has put a mental strain on me.

I am also aware that there is 7 day refund policy by simplilearn. But you guys also understand that for 6 months i have not attended the course but was still paying you the EMI on regular basis.

And when I have started my weekend batch on January 2023 for 1 month I was facing a lot of issue to understand the data analytics course.

Due to which in February 1st Week 2023 I have decided to not continue with the course and continue with my normal job.

From July 2022 To February 2023 I was paying you EMI on regular basis even after just attending 1 month of online course.

Henceforth I request you to kindly cancel my course as I will not be able to pay any emi henceforth due to not attending the course.

Simplilearn has also not mentioned anything while I have enrolled the course that if any candidate is not able to continue his course and want to stop in between what can be the next step for this.

I have emailed several times to simpli learn about my issue and also spoke with some of their chat representatives, but so far have not received any satisfactory response or I would say proper response in my case.

I would kindly request you guys to not send and of your recovery team at my house without giving a proper notice or call me at any given time and harass me for no fault of mine.

As i dont want to continue with your course and i dont want to pay any money to your EMI Partner (Propelld).

Please return the remaining amount to the propelld team so that they dont call me for pending payment and harass me.

Only then I will say that you resolved my issue.

I hope this email is heard to the upper management and will find solution for me.

As i have already mentioned what my situation was to the lady who spoke with me on phone from propelled team.

I hope you guys speak with simpli learn team as they are not giving me any proper reason to resolve this issue.
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May 10, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2023
Simplilearn Customer Care's response
Hi Ajay, that's not what we like to hear. We have your details and we are looking into this and will get in touch with you soon.
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