I'd like to raise a complaint regarding my recent order. Following are my concerns
1) received incompatible cleanser for my skin type. I have oily skin but I received cleanser for dry skin. I already have acne problems.
2) Missing products - Brightside Facial Toner and Alpha Arbutin Gleam On Face Mask
It's been impossible to reach customer support. I've tried every channel. Chat tickets are automatically closed. Call and Whatsapp line is self service. Never got a response on Email, Twitter, Facebook. Grievance form has issues and I am unable to submit it.
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