[Resolved] Skoda Auto — Auto gear shifting problem | |||||
This is sharmil shah owning "skoda rapid abn-at plus1.5 tdi cr / mh02dw-5926. I purchased this vehicle because of brand name"skoda". but i am unable to understand the quality parameters of skoda. In one year i faced a difficulty of battery which was replaced because the car is under warranty. And now the car is in service station of jmd (kandivali - mumbai) because of some un-identified problem of auto gear shift. I had bought this vehicle thinking that it has the same dsg gear box which is most successful in skoda superb, yeti or audi. It has been almost 4 days and service center is not able to identify the problem. Being skoda it is a shame on such a big german brand to define problem of either software or hardware. I travel almost 120 k. m every day, because my factory is far from where i stay. I have been spending on taxi and getting frustrated because of continuous rain. I am in communication with mr. anuj [protected] from skoda jmd service station kandivali. Sharmil shah +[protected] Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Jul 22, 2016 Skoda India Customer Care's response Dear Sharmil, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Verified Support Sep 06, 2016 Skoda India Customer Care's response Dear Sharmil, We understand that your concern has been resolved to your satisfaction. Please get in touch with us on our Toll free Helpline No.[protected] or write to ŠKODA customer care at [protected]@skoda-auto.co.in for any further assistance. Regards, Skoda Auto India | |||||
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