[Resolved]  Skoda Auto India Pvt. Ltd — Consumer exploitation to the core - Gurudev Motors Chennai - Saligramam (Vadapalini)

Address:Chennai, Tamil Nadu

Dear Sir, I have not given any terms and condition to study before I left my car - Skoda Fabia - TN07BM-1793 at Gurudev motors @ Vadapalini (saligramam)for removing the accidental dent at the rear. The estimation was 76, 731.59(INR) which seems to be quite high for the damage, when i further asked with them they reduced the price to 40, 000(INR), nearly 50% flat dip. I have been cheated in two instance first is they charged 1000 (INR) for the bill estimation which was not anywhere or I have not been explained for the heavy money and the second is projecting a heavy money and dipping it. If I wouldn't asked they would have charged to 76, 731.59 (INR). Please take necessary action. And I need the compensation for atleast 1000 (INR) which they charged without any reason. Manager Name - Rajaram (Phone # [protected]) Service Advisor - N.RAJASEKAR (phone # [protected]) Service Center Location - Chennai - Vadapalani
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Aug 13, 2020
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
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Comments

Just thought of owning a skoda rapid 1.5 TDI Ambition 2018 Model. But after seeing such pathetic after sales service I have changed my mind.

Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to

customer complaint and closed the complaint in this consumer portal.

No peace of mind I guess after purchasing Skoda!

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