[Resolved]  Skoda India — After sales service

Address:	Chennai, Tamil Nadu
Website:	GURUDEV MOTORS

I purchased skoda fabia car no TN02AQ9482 in 2011.i regret to inform you that after sales service is extremely poor in gurudev motors, chennai. my car is showing (ABS) indicator. I took the car as per the time given by them. They told me to replace the rear wheel sensor after checking. I agreed but they kept on making me me wait in the name of some meeting for which they called Mr Magesh who was attending my car.. After patiently waiting for 45 min, on enquiring i was told to come back on next Friday as they all are busy in meeting.. When i talked to the service manager Mr Swamy, i was asked to wait again. After some time Mr Anand came only to serve the other customers who came after me and told me to wait for Mr Mgagesh again. Iwent again to manager but in vain. Frustated, i came back without any replacement as nobody was there to attend. KINDLY TAKE MY COMPLAINT SERIOUSLY AND ENSURE THAT CUSTOMER SHOULD BE ATTENDED ONCE THEY GIVE APPOINTMENT. I WILL SUGGEST TO PROVIDE ONE MORE OPTION TO CUSTOMER APART FROM GURUDEV MOTORS SO THAT THESE THINGS DO NOT HAPPEN DUE TO COMPETETION. As for my car i donot know how many more times i will have to go to GURUDEV MOTORS for rectification of this part replcement. I hope that the complaint will be taken seriously. Regards