[Resolved]  Skoda India — Airbag module damaged by JMD SKODA NERUL and car sitting for 2 months and counting in workshop

Address:	Mumbai City, Maharashtra, 400706
Website:	ww.Skoda-auto.co.in

Dear Sir,
I would like to bring it to your notice once again, that our car, Skoda Octavia was given to the workshop in the first week of July 2016.

However due to negligence on part of the dealership, when I went to take the delivery, when according to them the carpet was removed, fuel pump leakage fixed/ serviced, car serviced and was fully ready for delivery, I noticed the paper floor mats were floating in approximately 6 inches of water, which I'd never seen in all these years if owning this car.

They'd left it parked in a neighbouring factory promise, under the open sky and pouring rain on an inclined slope, not even to check it before delivery when I've called, asked and confirmed with the service advisor before reaching the workshop.

However after they went around to take care of this issue, i was only to discover, on my next visit that the airbag indicator in the display panel was ON.

Highlighted the problem, only to be informed the next day that the Airbag Control Module which supposedly is installed inside the cabin blew up due to water damage.

Now who is responsible, for this damage when the car is in their safe custody ?

Sir,
I will request you once again to kindly look into the concern, call for every document with the registers for this particular car and what is it doing in the workshop since close to two months now ?

Kindly note that my vehicle had no airbag problem either at the time of handing over the car at the workshop.