I purchased a new Skoda Rapid Ambition TSI in Sep'21. In less than 3 months, I faced an issue of the battery having drained out and hence I was not able to start the vehicle. I had to call roadside assistance and had to get the car towed to the service centre at Stellar Skoda, Surat. This repeated again and this time the battery was replaced.
I got my car relocated back to Bangalore in Apr'22 and the issue recurred for the 3rd time. This time, TafeAccess Skoda inspected the vehicle and sent it back claiming that the issue is resolved. However, the issue was not resolved and recurred for a 4th time in about a month - I was out of town for 9 days and again the batter was drained out.
This time, I was made to speak to the GM - Shashikant who was on call conference with our service provider AVIS (Mr. Sachin Nagar) and he said that it is normal for Skoda cars to drain if not attended for 7-10 days. However, when asked to send a mail to confirm this - he cleverly wrote that I should the vehicle back if the problem persists.
Clearly Skoda has provided me a defective car and the service centres are not able to fix the issue.
I demand a replacement of the vehicle.
KA03NK 3047 Was this information helpful? | 
Post your Comment