[Resolved]  Skoda India — Brake disc worn out in just 9000 km

Address:Pune, Maharashtra, 411045

Hi, I own a Skoda Rapid, 2015 model bought in March 2016, I have hardly driven my car for 9000km most in city condition, for the last 2-3 months I realised there a something wrong with the brakes, it use to shudder during braking. I took my car for a long time 2 weeks and realised that at speeds above 60kmph it is very difficult to stop the car and the brakes vibrate. I came back and reported the incident to the service, to my horror they said that the brake disc and pada have completed worn out. I fail to understand how can the brake disc wear completely when the car has just been driven for 9000km. Moreover I had even given my car for the first annual servicing one and a half month and nothing was reported then about the brakes by the service advisor. This is a case of spurious and inferior quality parts being used that too in the most important part of the car. My car is lying at the service centre for the past 10 days and now the dealer says that it cannot be claimed under warranty. I have even raised the concern with the Skoda customer care but they just don't seem to bother. I have already sent reminders to them and still waiting for them to revert.

Skoda Rapid Petrol Ambition.
MH14FM1326
Dealer: Viiraaj Skoda (Sai Sakshi Automotive), Pune
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Aug 3, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name and contact details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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