[Resolved] Skoda India — Broken key - Skoda Rapid | |||
Hi, My father Mr. Bajendrababu V owns a Skoda Rapid and the Registration number of the car is TN 22 CT 6066. The key is broken from the attached remote and is creating various problems. The car is having problems in starting and it stops suddenly in middle of the road. We are having huge difficulty in using the car with the broken key and have taken the car to gurudev motors service centre in chennai for fixing the key problem. But unfortunately the service centre people are saying it will take minimum 15 days to get the Keys replaced as it need to come from Czechoslovakia - outside india. Until then we will not be able to use the car. We have explained them it is difficult to wait for 15 days without the car as it affects daily routine and work. But they have refused to provide any solution and asking us to wait until key comes from Czechoslovakia. We need your kind intervention 1. to get the keys in 2-3 days or 2. provide us with alternate solution to manage the key problem until we get the key replaced or 3. Alternate car for our use until we get the key replaced. We have also paid Rs. 9200 towards key replacement and the bill is attached. Kindly help to solve the problem. My mobile number is : 91-[protected] Regards, Vajjrapani B Was this information helpful? | |||
Jan 6, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Skoda India Customer Care's response Dear Vajjrapani, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, Skoda India | |||
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