Skoda India — Car Damaged at workshop MH14CC 5277

Address:

Scoda India D505 south central road MIDC Turbhe Navi Mumbai

Own a scoda Superb and due to some leakage issue, i gave the car skoda service centre at Turbhe Navi Mumbai on 1st July 2022, they just checked the car and told me that we need to check where the water leakage and after a few days I got a call from the advisor that there is door beading issue and they have ordered it and it would take some time, and after few days i called to check the status, the advisor told me that only 3 door beading have been arrived we need one more. Then one day i went to the workshop to see my car, it was kept outside and I could see fungus on the seats, lots of dust all over the car, i was very disappointed by looking at my car, i asked the advisor why did you keep the car outside for the so many days, he told me that they have kept because they could get to know it there any more water leakage during rain etc. I finally asked him, "When will I get my car, he said by 30th July. I went to the service centre and waited there for almost 3 hours to get the car ready. I asked them where the door beading was, which made me wait for a month, the advisor said I did something so that there will be no water leakage, I was very much annoyed but I did not react. I took the car and on my way home, I could see some noise from the back side of the car . I opened the back side of the car and after what I saw, I could not believe that there was water storage in Stephanie and there was massive water inside the car, omg, I couldn't believe it when I saw it. While writing, I am very much annoyed, angry, and don't know how to put it into words, I cleaned all the water storage and my head light was working fine, it's not working, many things got damaged, I am gonna escalate this matter to the highest level. It's very, very bad experience. Even after 1 month they did not take out water from the car, it shows how skoda india works, it's such a global brand but such a pathetic service, due to water storage my car headlight got damaged lots of switches are not working. How come they kept the water as it is inside the car and did not check the car properly, it's out of my knowledge.