[Resolved]  Skoda India — Complaint

Address:

Bangalore Urban, Karnataka, 562125

I'm vinay, my car no - ka03mx78. Gave for first service 2weeks back, i had shock absorber issue in right front wheel which dey resolved. After two days again sound started in same wheel. I took for servicing, on my way to service i met with an accident, my front bumper is gone...
Now the issue is how can wheel bearing wear and tear before 1st service.. I hav two cars one from hyundai and maruti i changed break pads, bearing at 45000 kms. It's should be faulty product or how i can hav issue with only skoda car, when i use same road with other cars also. And i ran down to service station on wednesday to resolve issue, customer manager told he will raise issue to bangalore manager and get back to me as soon as possible, which still didn't happen...
Now they are telling front bumper panel will take 10 days to come.
Showroom people told rapid is very successful product we sorted out servicing issues now, and there won't be any delay in getting any parts as it used happen in past..
But stories have not changed and still skoda after sale service sucks.
I'm without car for more than 15 days, and it will month end before i get my bumper replaced.
Hereafter i won't even make an attempt to buy skoda car, suggest any one to do same mistake...
Even though your cars are good, u ppl hav still long way to go satisfy customers because o[censored]r sucking after sale services...

This is after waiting for one week

Today i came to know how tafe access, chickbegur, hosur road bangalore behave with their customers.. I took my car today, i paid for my wallet for bearing (Which i changed for 14000kms) i waited for 1 week for their reply and i can't go another 1 week without car..
Your customer care manager by name venkataachalapathi replyed like it was skoda's problem he can't do anything he has wait for reply from higher authority... If try to call also he won't give any prompt reply, he's only reply is "it's skoda's problem he can't do anything about it". If ask about front bumper replacement and panel replacement he gave same answers (It's skoda's problem)
My question is, if he can blame skoda for everything, then why the hell he's sitting on that chair..
Hereafter i won't even try think about your product.
Thank u