[Resolved]  Skoda India — Continuous Battery Drainage

Address:

Jaipur, Rajasthan

The most unreliable car - Skoda Superb I think the company itself is the most untrustworthy. I can write a book on "why not to buy a Skoda". Now coming back to the problems which I have been facing since I became the PROUD OWNER OF SKODA SUPERB. Simply Clever :):):) The list is pretty long so I like to talk about the recent problems which I have been facing after the car was serviced at Saga Automotive, Jaipur. Problem#1 Battery started draining pretty fast. After getting serviced, battery was discharged more than 4 times over a span of 2 months. Out of 4, 2 times it was discharged in the middle of a road. Now you can imagine how much painful the situation I was into. When I reported the matter to Mr Mahendar and Mr Sarvesh Saga Automotive, they asked me to bring the vehical at the workshop. After diagnosing the problem, I had been told that battery drainage was caused due to the maulfunctining in the Seat Memory Switch. Resolution to fix the problem was to disconnect the switch as I was not willing to replace it. After regress testing I was handed over the car. I was also informed that they have now charged the battery 100%. BTW during the service, I was informed about the malfuncting in Seat Memory switch. At that point of time also I aksed them not to replace it and disconnect it. But it was not disconnected and left as it is. Which later had caused the battery drainage and I had to pay 2k to fix it. About a month later battery was dischanrged again. So I visited Exide service center to verify whether the battery is OK. During the initial testing, just by removing +ve & -ve terminals, we observed sparking and it was continuous - whenever terminal is touched to the battery. Therefore it was clear to me that there is a CURRENT LEAKAGE in the car which is draining the battery. Problem#2 DSG Mechatronics Failure. After 20 days from the last battery discharge, car suddenly stopped. I was getting ESP Error in the car console and gear light was flashing very fast. I was not able to move the gear leaver. When I contacted again to Mr Mahendar, he again asked me to bring the car to th service center for diagnose. This time I had to call the car-towing guy to take the car to the service center. This time the UNRELIABLE car stopped near a petrol pump. After inspecting the car for about 4 days, I came to know that there is a failure in DSG Mechatronics which costs about 2.3 laks. Is this what I bought the car for. Last year also I had to replace the FUEL INJECTION PUMP, FUEL LINE & EVAPORATIVE EMMISSION kit. Which cost me 50k apart from the regular service. This time I took a firm stand for not to pay a single penny for the so called DSG Mechatronics and will not pick up the car from the service center. Car has clocked only 55k kilometers and now there is failure in the Gear Box. WT[censored] After fighting a long battle - for about 3 weeks, with the company, DSG Mechatronics was replaced under the warranty. Although the part was replaced and car was thoroughly again tested at the service center, but it was delivered to me with a DEAD Battery. Mr Sarvesh told me that the battery is FAULTY, therefore it was not getting charged and asked me to replace it. But I was not convinced at all, because before handing over the car to the service center, I had charged the battery 100% from an authorized Exide service center. So I was pretty much sure, that CURRENT LEAKAGE problem is still there. Problem#3 Battery discharged again. As mentioned earlier, car was handed over to me with a DEAD Battery. To confirm whether the problem is with the car, I visited the main Exide service center, Jaipur. They tested the battery for about a week. End result was expected to me - Battery is OK. No issues found. Since earlier it was discharged below 20%, therefore car Alternator was not able to to charge it. And now again after 20 days car battery is discharged. SIMPLY CLEAVER isn't it. Now I am done with it and planning to file a case against the Dealer and the Company.