[Resolved] Skoda India — Engine failure and bad after sales service | |||
My vehicle SKODA Superb no. MH 01 AV 4659 is given for repair on 22.10.2016 at JMD Kandivali. Till today, no clue as to what the fault is, ? how can there be such fault ?when will the car be repaired? I am verbally informed by JMD that there is some engine problem but they are unable to find fault. I have lodged a complaint with you also on 2.11.2016 but no resolution as yet. I am without car for so many days and it is affecting my work very badly. I have also requested for stand by vehicle if repair is taking longer time but there is no revert for the same. I seek an appropriate solution as to what's gone wrong. It is absolutely unacceptable that a premium car is facing such kind of problems. They are not giving us any details regarding what the problem is and how can there be such a problem in their engine but have handed us the bill estimate of 7.5 lacs. We are not satisfied as we need answers on how can there be such Engine failure. Require your guidance on the same Was this information helpful? | |||
Jan 9, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Dec 06, 2016 girija147's response Dear Sir, Please resolve my problem as soon as possible Verified Support Dec 08, 2016 Skoda India Customer Care's response Dear Dipen, Kindly share your contact details. Accordingly we will have our service representatives will connect with you. Regards, Skoda India | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1236
Pending
0
Resolved
732
1800 209 4646
1800 102 6464
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
View all Skoda India contact information
My rear glass has been damaged and the same needs to be replaced at the authorized service center but the same is not being made available since 28.11.2016 in spite of my repeated request.