Skoda India — features displayed but not present. | |||||
I have octavia 3 2017 facelift l&k model. While buying i could see multi function steering wheel on displayed vehicle, which surely i got the same, but to my dismay i found that the switches displayed on steering were not functional, like, voice command and lane assist. When i asked dealership about this they said that as the vehicle displayed is not an l&k model but a lower one and i have booked l&k so no worries it will be functional and few things, like adaptive cruise control which i saw when i was shuffling owner's manual i presumed that all this is available on the model that i had selected for purchase. I got the vehicle and was after the dealership sales guy as the functions were not working. He told that he will contact skoda and get back to me, which he did, but with the answer which i was not expecting and ready to hear. All these functions are not available in india bound model. If so why is company displaying them on their vehicle and owner's manual. It is misleading and intentionally wrong. I am feeling cheated as i believe that i paid for all these functions as they were displayed on the vehicle. I need you to resolve my grievance. Was this information helpful? | |||||
Skoda India customer support has been notified about the posted complaint. Feb 06, 2018 Patel Nikul Mukeshbhai's response Car number GJ5 JS 2467 contect number [protected] new skoda rapid 2017
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Service not satisfied and employe damage to my car but not popar solution And tyre 1800 km to bubbles & oil chamber damage to skoda employe breakdisk to damage not popar solution
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