| Address: | Malabar Hill, Mumbai |
My car Skoda superb is under warranty from manufacturer and I have also taken the intended warranty. While driving on the Pune Expressway, my car started violently vibrating. As i was unaware as it had not happened before and so I stopped the car as i got a chance. On reviewing the car, I found that the front right tyre was smoking and molten hot and as i saw the back eft tyre, there was a fire in the braking system and it was molten hot as well. I had my pregnant wife in the car who i desperately got out and we extinguished the fire. As i called Skoda roadside assistance, they told be they would take 5 - 6 hours to get the car and It was 5-6 in the evening and we were in the middle of nowhere on the expressway. I some how managed to get the car to MODY Skoda the next day.
On checking of the car they said that the two brake pads of the front right and back left tyres were totally worn out. Which made me realise that the break got applied on their own by the car in the middle of the road. They found a problem with the Master cylinder of the car and replaced that under warranty. the problem is they refused to repair the brake pads under warranty and I had to pay close to Rs 50, 000 for the same.
This is the most absurd things to happen as the car is under warranty and all of this happened because of the faulty master cylinder.
Since then they would not release my car till i paid for the charges and they have refused to re imbrues me for the same. I am extremely disappointed in skoda as the faulty part could have potentially killed me and my wife and instead of treating it with seriousness I have not received any reply from Skoda India and only people from Modi Skoda are replying. Another note, don't trust the guys at MODY skoda either. The people before them Autobahn were much better. Since servicing with MODY my car has been to the garage atleast 3 times for having problems and non were because of any accident to otherwise. Was this information helpful? | 
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