[Resolved] Skoda India — fuel injector failed | |
My Skoda Rapid 1.6 TDI Elegance is now facing fuel injector issues for the third time. Purchased in December 2011 and been fully serviced only with Skoda authorised dealers till now. The issue first occurred by a sudden drop in the power and a warning on the dashboard through Engine management light. The car was then taken to the nearest Skoda service station first time in Thrissur and the second time in Cochin Skoda service center for inspection. After the diagnosis the issue seems to be with failed Fuel Injectors. The service station informed us that the cost of 1 fuel injector was around Rs.28000/- and since it is outside the warranty we had to bear the cost. For the first instance we replaced the injector immediately and the service centre advised no issues with the remaining injectors. After 4 months or so of first replacement the second one failed during a trip. The car was then taken to the service centre in Cochin and after diagnosis the issue seems to be the failure of second injector. This was again replaced under our cost and full engine was diagnosed to verify any further issues. The service centre again confirmed no issues on remaining injectors. Now the car have failed its third injector while overtaking. The sudden loss in power during the overtake has now become a potential health and safety concern to me. I purchased this car for my father based on Skoda’s reputation and Volkswagen engineering behind it. Unfortunately this is now lost within our family. I have checked few threads online and found lots of similar complaints registered in relation to fuel injectors failure for the car mainly produced during period[protected], which definitely raises a question on the design and manufacture of injectors used in above series. I also understand that this is the period where Skoda introduced Rapid with VW’s most popular TDI engine from Europe to India. Is this a design failure due to no adequate home check? Is it a wrong type of injector for our country? Why is the issue not addressed properly? The cost of replacing 4 injector has now ran into 1.2 lack which is 15% of the original car price. We were thinking to upgrade the car to Superb few months back but unfortunately this has put us thinking twice before purchasing any Skoda or VW vehicle. Highly disappointed with the after sales customer care. logged a complained through website and no response no calls. Was this information helpful? | |
Dec 2, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Oct 31, 2017 Skoda India Customer Care's response Dear Winnie, Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |
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