Skoda India — No response from Skoda dealership & Skoda India regarding car repairing

Address:

Škoda Service Centre, Plot No B32, Road No 21 Wagle Industrial Estate Thane - 400604

Hello,
My Skoda Kushaq car has been sent to Skoda regent dealership on 31st July 2023 regarding rat byte issue service agent has confirmed the problem and shared estimate for the damaged wirings which has been cut by rat I have requested them for the Insurance claim and same has been approved by them and Insurance company has done inspection and approved the estimate given by the company since the day till date dealer is not available with dates when I will get concerned wiring from Skoda India and when they will be able to return my car also they refused to share their communication with Skoda India regarding my car wiring followup it's almost one and half month and still I do not get the date when I will get my car repaired.

Please help on this and solve the problem as earliest.