Skoda India — No response from Skoda dealership & Skoda India regarding car repairing due to rat byte

Address:

Škoda Service Centre, Plot No B32, Road No 21 Wagle Industrial Estate Thane - 400604

Hello,
My car Skoda Kushaq has been sent to service center on 31st July 2023 for the repairing of wires which has been cut by rat and I have requested them for Insurance claim because they have shared estimate of Rs. 90, 000/- approx after my request Insurance company came for the Inspection and they have approved the quote of the company regarding replacement of wiring on approval dealer has placed the order to Skoda India now it's approx One and half month and dealer told me that they are not getting reply from Skoda India regarding order also dealer refused to share their communication with Skoda India regarding the order placement.

This is the worst service feedback from the dealer and Skoda India they do not bother towards their customer and their complaints.

Hope This complaint escalate my matter and try to deliver my car at earliest.