[Resolved]  Skoda India — reg veh mh 47 a 3401 failed fuel pump

Address:

Mumbai City, Maharashtra, 400099

My car stopped suddenly on july 28, 2017 in the middle of the road at santacruz, mumbai and matter was reported to skoda through toll free number and then to the dealer. I did not get any assistance for towing the vehicle. On july 29th vehicle was sent to dealer autobahn enterprises at goregaon. After 10 days they told me that the fuel pump has been damaged.
They gave me estimate of rs 132000 to replace this. I contested and requested them to replace it free of cost as my vehicle was bought on july 29, 2017 and it was under the warranty.
According to the dealer fuel pump has been damaged by adulterated fuel, you will appreciate that i dont manufacture or outsource the oil as such and its being filled through authorised petrol pumps.
Vehicle is lying with the dealer since july 29 and i am having horrible time and very negative experience owning skoda vehicle.
Request you to pl help.