[Resolved] Skoda India — Replacement of defective of skoda superb, reg no: mh-04 ef 1068. | |||||
We have given our car Skoda Superb, Reg No: MH-04 EF 1068 for Servicing and maintenance repair works to Autobhan Enterprises Pvt Ltd. on 6th Jan 2016. The problem was that lights were getting automatically on without using the car and the battery was getting drained out. The work, service was completed and we paid Rs. 25, 000/-. Subsequently they found same problem of lights getting automatically on without using the car and the battery getting drained out again. The Advisor suggested us to change the new Control board unit set of the same. As per their advice we've sent as advance RTGS of Rs 10, 000/- on 3rd Feb 2016, for the on Board Control unit . We asked for spare Vehicle but not given any till date. I’ve requested them numerous times to advise the status of my vehicle and the delivery date, as it has been delayed and we cannot use the car for last 6 weeks. Its been more than six weeks and the repairs are still not done. The car has done less than 10, 000 kms as on date. We request you the replace the car as it had A C problem on our purchase in 2010 and we had lodged many complaints then . The car is a defective piece . Was this information helpful? | |||||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Feb 24, 2016 Skoda India Customer Care's response Dear Sir, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Verified Support Apr 29, 2016 Skoda India Customer Care's response Dear Sir, we have resolved your concern and hoping it is upto your satisfaction. Do contact us in case of any further assistance. Regards, SKODA India
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