Skoda India — skoda auto-

Address:Coimbatore, Tamil Nadu, 641029
Website:skoda

Hi, my skoda rapid eligance 1.6 tdi, bought in jan 2013, recently had an issue of a blinking "emission and coil" indicator, in between a drive. When it was taken to the service station sga cars in coimbatore, they diagnosed and the issue seems to be with fuel injectors. The service station has informed us that the cost of 1 such fuel injector as rs.23000/- and since it is outside our warranty, we may have to bear the cost. After i checked online, i found that there were many vehicles with the same problem, which definitely raises a question on the reliability of skoda rapid cars. Worst is they dont say what is the root cause and how to prevent the same failure of other injectors and if in case it happens the cost of the replacing all injectors will go above rs100, 000 which will make me think twice before purchasing any skoda or vw vehicle in future.in my opinion this is a wrong design of injector for our country, which they are making us pay. Its a perfect case for a recall, but they are avoiding it. I had already paid and replaced an injecter for 23500 rs on 15th june 2018 with my vehicle which had ran only 55000 kms. But the worst part is within the next 500 kms after the injector replacement, another injector has been failed. My vehicle was kept in the service centre for eight days, but skoda did not support me and sga cars is forcing me to spend 25000 on another injector and they are not guaranteeing that this issue will not be happening once again. I insist skoda, india to kindly look into this and take intense action towards this issue.

Vehicle number: tn 38 bs 0108
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Just thought of owning a skoda rapid 1.5 TDI Ambition 2018 Model. But after seeing such pathetic after sales service I have changed my mind.

Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to

customer complaint and closed the complaint in this consumer portal.

No peace of mind I guess after purchasing Skoda!

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