[Resolved]  Skoda India — Skoda indore cheating with me

Address:Indore, Madhya Pradesh, 452009
Website:www.skoda-auto.co.in

Hi,

I own a Skoda Fabia, MH12-HV-4368.

Yesterday my car suddenly stopped on road after some noise in the engine.

I went to Skoda Motors authorized showroom in Indore for the repair of my car.

I wanted to know the cause of the sudden breakdown.

However, they told me that they will first change the Oil of my car, then they will do the general servicing, only then they will find out the reason of breakdown.

I had changed the Oil of my car myself, 15 days back, by using the recommended oil type, after which I drove below 1000 Km, still they are changing my oil.

Also, the workshop is not ready to tell me what exactly is the problem with my car.
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Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2015
Skoda India Customer Care's response
Dear Mohit, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Verified Support
Feb 04, 2016
Skoda India Customer Care's response
Dear Mohit, our service team have assessed your concerns and has extended relevant support to you. Regards, SKODA India.
Complaint comments 

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I see that Skoda gives same response for every concern. But have they actually acted on it? Can onyone confirm if the issue was resolved to customers sanctification?
(Note: Rating is for Skoda's response.)

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