Skoda India — Skoda KUSHAQ- Clutch Failure

Skoda India — Skoda KUSHAQ- Clutch Failure

S Santaji Gaikwad from Kolhapur, Maharashtra Jan 1, 2023 Mar 13, 2024 This thread was updated on Mar 13, 2024

I bought Skoda Kushaq in April 2022 from Shrine Auto pvt ltd, Kolhapur. On 30th dec 2022 the car suddenly stopped & was not moving forward in any Gear. Then I called the showroom executive Shrine Auto, Kolhapur & told him the incident. Then with his help, the car was moved to the Workshop. Then I got informed by the workshop expert that the Clutch Plate issue has been detected. According to him the clutch plate is totally worn out & I need to replace them & I have to bear the total expense for that. He was blaming me that you were not driving the car properly. That's why this issue has happened. Here I would like to mention that I have been driving the car since 2009 & I have never faced this issue so far. It is clearly a manufacturing defect of the product or we may say that the quality of the product is not upto the standards. The car has completed only 5000 Kms & it has been only 8 months since buying the Car. till now first servicing also has not been done. we strongly think that the Quality is compromised where the part is very crucial. Kindly register this complaint & take immediate actions to resolve this issue. Was this information helpful? No (0) Yes (17)
Skoda India customer support has been notified about the posted complaint.
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Comments

nitbubu

from Bengaluru, Karnataka

Mar 2, 2023

Skoda India — Skoda KUSHAQ- Clutch Failure
Even I am facing same issue with Kushaq, right from the beginning clutch is always hard and suddenly car was not moving, had to tow and send to Skoda service center. Now skoda is saying problem from user end which is totally not acceptable. We had used cars for 10 years without replacing clutch one time also, But with skoda kushaq with only less kilometers facing these problems. Even handbrakes never worked since beginning. Same day we reported issue, there were other customers as well having same issue, but still they are not accepting its manufacturing defect.

[email protected]

Jan 17, 2024

Worst quality and they will blame us easy way to hide their mistakes.my car has done 5500 kms and they are asking the same FATE.

Navmeen

from Jaipur, Rajasthan

Mar 13, 2024

I have last faced the same problem. My skoda Kushaq is hardly 2 and half year old with total running of 17000 Km. on 03, 03, 2024 the vehicle stopped moving forward or backward even after acceleration. Vehicle towed to service centre and advise the total worn out of clutch plate and its associated accessories. On asking the reason of it, their standard reply as poor driving habits. It is not the poor driving habits but their design problem but not ready to accept. I have not received any reply on complaint to their customer care. I am planning to approach Consumer Court for their adamant attitude and behaviour.