With huge enthusiasm and anticipation, I took delivery of my Škoda Kushaq Style 1.5 MT from Dev Bhoomi Motors Pvt Ltd, Solan (HP) on 17 December 2023.
During the initial inspection, I noticed some issue with the clutch of the vehicle however the sales executive assured me that it was just a small issue which will resolve as I drove the vehicle.
Next day, to my horror, the issue of the clutch getting stuck re-emerged and I realised that I have been delivered with a faulty vehicle. I immediately contacted the dealership & returned the vehicle to them.
They have accepted the issue and have now informed me that the master cylinder clutch will be changed under warranty within next 10 days.
So even after buying my dream car and paying in full, I don’t have a car now and stuck at their mercy. The dealership claims it to be a manufacturing defect which they also failed to notice. I am not sure what options do I have other than waiting for the car to be repaired since I loved the vehicle fully. Was this information helpful? |
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