Skoda India — skoda octavia - battery problem in just 1 year and 5 months

Address:

Nashik, Maharashtra, 422002

Dear tijo,

Hi, i bought skoda octavia on october 2016. It's just 17 months and i discovered that the battery issue. I was stuck on a mumbai highway, after 1 hour road side assistance fixed the issue of my car. Then i come back to nashik. Again after 15 days, the same problem, i had booked a jump start from road side assistance.


Today i send the vehicle to your workshop (Heak auto) & really surprised when told by the service engineer you have to replace the battery with the extra cost as warranty of the battery is just one year, which is not understood by me. I have taken extended warranty but they say battery is not covered.

I am really disappointed. Need your help in getting this sorted out.