[Resolved] Skoda India — skoda rapid 2013 egr failure post emission adjustment | |||
Hi, I had taken my skoda rapid 2013 for wiper blade change at tafe access in sept 2017. They said they would be doing a software update and without my knowledge they did the emission correction. Post emission correction the vehicle power has reduced and within a span of 2 months have an egr failure. When contacted tafe they state the part will cost inr 43000 +. When checked across the net understand that the emission correction is causing failure to the egr and fuel injectors and this is seen globally. Firstly tafe access had updated the emission without my consent and now post the correction the components linked to it are failing. And i am forced to cough up a huge sum for and at the mercy of skoda and tafe access. If the company is considerate about its customer 's i would urge them to in and look into the issue. Was this information helpful? | |||
Jan 26, 2018 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name, car registration number, contact details, dealership name and its details . Accordingly we will have our service representatives connect with you. Best Regards, Skoda India | |||
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