[Resolved]  Skoda India — skoda rapid battery problem

Address:Vadodara, Gujarat, 390020

I bought my skoda rapid on 29/03/2017, so it been just an year my battery died, i was stuck on a highway for a couple of hours as road side assistance was gonna take 3 hours i fixed my car with a local mechanic,. Then i come back to baroda and give my car for battery replacement in warranty at skoda workshop, i was very very disatisfied with the service, again road side assitance was a problem. I had booked a jump start from road side assistance for the next day at 9.30 am and they arrived at 10.30 am. Then in the workshop dint really get a good response, i had to call every two hours for the status, finally at 5pm i called and they said the car is ready for pick up, i go at 6 still they took 40 mins to give me the car.
And during my first service my brake disc was changed stating that keep that old disc with you, it can be used other time, my question here is if it can be used later, why did u replace it???

While buyin skoda 100s of people told me dont buy skoda for maintainence issues, i was assured buy the car dealer that now there are no issues of maintainence. And here i am complaining about the same in just 9 months.

This is serious issues and it needs to be fixed really soon.
My contact details are as follow
Name : vishal palan
M: [protected]
Reg of car : gj 06 kh 7995
Email : [protected]@gmail.com
I expect a reply really really soon, or i would be left with no option thn to post on social medias.
Thanks.
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2018
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
Skoda India Customer Care's response
Dear Vikas,

We apologise for the inconvenience. We have shared the details with our team and will reach out to you soon.

Thanks,
Team Skoda
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information