[Resolved] Skoda India — skoda rapid battery/warranty

[Resolved] Skoda India — skoda rapid battery/warranty - it just worn out in 1.5 years

P ppankaj88 from Gurgaon, Haryana

I own a skoda rapid since 2016. I bought it with a three years extended warranty. Today my car wasn't starting. Looks like battery has worn out. Isn't it too early for a skoda battery to worn out. Given the fact that it has been just 1.5 years...? I want to know that skoda cover battery in the warranty or not..? If battery covers under warranty then good, please let me know the process to replace that and if it is not cover under warranty then what kind of battery they are giving to customer with the brand new car...? Was this information helpful? No (0) Yes (0)
Dec 4, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name, car registration number, contact details, dealership name and its details . Accordingly we will have our service representatives connect with you. Best Regards, Skoda India
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Comments

ppankaj88

from Gurgaon, Haryana

Hi,

Please find the details below,

Registration Number - KA01MN2816
Contact Number - [protected] / [protected]
Dealer Name - Tafe Access Ltd, JP Nagar Phase 6, JP Nagar, Bengaluru, Karnataka 560078

Velu Karthikeyan

from Noida, Uttar Pradesh

Hi,
Interested in knowing whether the complaint was attended to. Was the battery changed under warranty / goodwill.