Skoda India — skoda rapid elegance 2012 model fuel injector issue

Address:500079
Website:www.skoda-auto.co.in

Dear skoda india,

My skoda rapid top end model elegance 1.6 tdi bought in jan-2012, runs 39000kms so far with single hand drive, we had an issue of blinking "emission and coil" indicator, in between a drive.

We are following the regular service guidelines suggested by manufacturers with only authorized company service station skoda.

It has been taken to the service station – mahavir skoda – hyderabad service centre located in sanathnagar on 20/08/2018. They diagnosed and the issue seems to be with fuel injectors.

The service station has informed that the cost of 1 such fuel injector as around rs.25000/- and since it is outside our warranty, we may have to pay for the 1 or total 4 injectors depends on the condition of the vehicle after complete analysis.

Just see that, this is the problem with many vehicles, since this is the trusted/reliable brand under vw, we have chosen to purchase this car.

The service center is not giving a convenience root case, saying may be “this or that” definitely raises a question on the trustworthiness of skoda rapid car models.

Since we brought this vehicle with high belief, can you please advise the next step/course of action on fixing this problem.

Mobile: [protected]
Car no:ka51mc2985

Regards,
Venkat
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Skoda India customer support has been notified about the posted complaint.
Aug 31, 2018
Updated by chvsuresh2018
Hi Team,

This is not yet addressed by the skoda, is there any way we can escalate/highlight the seriousness of this request.

Regards,
Venkat
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