[Resolved] Skoda India — skoda rapid warranty | |||
We have purchased the car (Skoda rapid) on 15th september 2015. The battery has stopped working recently and we sent the car for service on[protected]. Now the agents are saying that the warranty will not cover the battery stating that the purchase date was[protected] and hence the warranty period of two years is over. The main joke about this is we even booked the car on[protected]. The issue with the battery itself is a great shock and adding to that we can't even claim our rightful warranty now. The car is in the service center for 2 weeks now and the agency is playing tricks on us. They said they can change and then informed that they couldn't and now there is no response at all. The battery costs only within 10k and we can't even claim that in the warranty. I can't even imagine what would have happened if something expensive failed. The company would not even have heard our complaints if the warranty date was even a single day more before the complaint date. But now, we are waiting patiently and typing long paragraphs even though we have the rightful warranty period. Please check and put an end to our wait. Thanks a lot in advance. Was this information helpful? | |||
Oct 6, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 Skoda India Customer Care's response Dear Karthika, Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |||
Add a Comment | |||
60%
Complaints
1236
Pending
0
Resolved
732
1800 209 4646
1800 102 6464
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
View all Skoda India contact information
Post your Comment