[Resolved] Skoda India — Skoda superb

Raman Bhandari

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110058

Im writing regarding my Superb. Earlier this year the cars megatronic was replaced for which my car was held for more than over 3 weeks at the service station and before that there was the fuel exhaust and the sun roof for which it was held for 1 week.

Now once again I am in the same spot, the car is skipping acceleration between gear 1-3, it feels like its the same megatronic issue but Mr. Sanjay at Giriraj gurgaon says its the clutch and the part needs to be replaced which will cost about 80k, along with the sunroof that isn't working for the second time and the stereo system is also up for replacement as the bluetooth function hangs constantly.

All this past history clearly indicates that the car had a manufacturing defect. My question is what do you do in such cases? Is there a replacement or buy back option? Im extremely frustrated with this car and do not want to drive it anymore. Im travelling in taxi more than the car. The car is held at Giriraj - gurgaon and I wish to not take it back till I receive a permanent solution.

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Jun 13, 2016

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

Skoda India Customer Care's response Dear Raman, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.

Verified Support

May 12, 2016

Skoda India Customer Care's response Dear Raman, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.