[Resolved]  Skoda India — skoda superb petrol engine ecm faulty

Address:Mumbai City, Maharashtra, 400049

I have a skoda superb automatic petrol variant. 2010
Had bought this car despite several people stating otherwise owing to problems with gear & engine troubles.

Had recently gone out for 20 days hence car was lying unused. Had ensured the car was covered with protective car cover.
On the fateful day had taken the car barely 200 meters when the engine would idle out & stop.
Tried restarting the car few times & had the same issue. Called up the official skoda service center & was told that the car needs to be sent to service center for investigation owing to engine issue.

Got the car delivered to service center on a flat bed tow van.

Was informed after a few days that the ecm has gotten spoilt owing to water seepage in it.
Surprising as it is that how can this part which lies right on top on the engine block & that too in a car which has been covered & kept have this issue.

Am now being told to fork out a lakh plus to get this repaired. Further am being told that only once this part is replaced will they be able to inform if any other part is faulty. Hence final estimate also cannot be provided by service team.
I fail to understand how within a span of 6 years plus a integral component such as this shuts down owing to moisture in a covered car.

I strongly feel this is highly unusual & a car now valued at under 6 lakhs, is this even worth the monies or effort.

The car is now sitting at the workshop for the past month or so. Even after asking them to confirm if this is the only part damaged have gotten no proper reply.

I would be wary & also tell others to be before buying another car from skoda.
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Sep 2, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
Aug 02, 2017
Updated by midas.assoc
Devang Mehta
MH04ED9202
JMD Mumbai
Car at their Kandivali workshop
Ctc: [protected]
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Devang Mehta
MH04ED 9202
JMD Skoda, Mumbai
Car lying at their Kandivali workshop
[protected]

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