Skoda India — unethical behaviour, dodging phone calls and no answer about the service

Address:

Varanasi, Uttar Pradesh, 221010

I have skoda rapid which i purchase a couple of years back, the car had no issues until 2 years but after that there was a problem with the dsg in january 2018 and i sent the car to service center to get it repaired the dealer said he don't have the parts and it has been 5 months since them and i haven't received back my car. I have complained to the skoda coustumer care directly but no action has been taken since and not i am tired of this crap service and will be moving forward to suing skoda in the courts.