Skoda India — warranty issue. battery died in 2 years and steering rack replaced 2nd time in 2 years under warranty. | |||||
I had both my vehicle mh43 at 9068 in feb 2016. Jan 2017 my vehicle breaks down on highway with smoke coming out of the engine and over heat. My vehicle was towed to baner service station in pune. After a week i got my vehicle with heat shield installed as there was fault in the part and was replaced for majority vehicle. With that i was told my steering rack is damaged and needs replacement with front shock absorbers. Both were replaced under warranty with the break down issue. Since then i have been complaining about my steering being hard and shock absorbers not being good with zero solution (All on email). Top of that service manager madhuri ask me to rate good and she will take care of issue which is not done and she has left the showroom. Right after a year my battery died at the airport and had to jump start. Service center at kurla says it needs replacement and is not covered in warranty as it is over a month back (I have 2 years extended warranty). For steering issue he says steering rack is damaged which was replaced a year back for faulty part and here it is again. Started regretting my decession of buying skoda. After sales services is pathetic and never ever have i left the showroom satisfied in one visit. Check my records for history. Was this information helpful? | |||||
Skoda India customer support has been notified about the posted complaint. | |||||
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