Address: | Mahavir Auto Diagnostics Pvt. Ltd. 148, Brigadier Sayeed Road, Secunderabad, Telangana |
My vehicle no ts07gr-1972 rapid, vehicle under warranty, windscreen developed crack on its own, no accident involved went to the dealer met warranty staff showed the hairline crack they said we will confirm and come back to you.
Reply from skoda dealer secunderabad : sir, as per the telephonic discussion with you, as said that the windshield cannot be covered under warranty, we request you to go with the insurance claim for the replacement.
They are repeatedly singing the same song "windshield cannot be covered under warranty", whereas i say, when the windshield has developed crack on its own means, that build quality or the material is sub standard.
Why should i go for insurance claim, once the crack is developed on its own and no accident is involved.
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