Skoda India — wrong diagnosis and wrong advice | |||
I am owner of skoda rapid elegance. At nasik on highway my cars engine belt was cut and car was stopped. We toed it and took to heak auto of nasik. The engineer over there examined and told that it will need engine work.. Engine down etc etc. They told me expences of rs 1.5 lakh!!! They said belt need to change at 105000km... But when they did our klast servicing they did not told us. They without my permission opened head and downloaded engine. On inquiry outside with ex skoda fitter, he examined the car and remarked that it is not needed. Only bely aplication and servicing will solve the problem. So we did the work outside. Heak auto charged rs 8000/- for just giving wrong advice and opening it without my permission. Also inadvertantly told me exggerated costing. In this way heak auto nasik people are big cheaters. They damaged my car. Now i, the lover of skoda dont even wish to re-purchase skoda. Kindly improve your service department. Take action against the wrong treatment given to me. Let me know about the action taken. I am putting the reviews Was this information helpful? | |||
Skoda India customer support has been notified about the posted complaint. | |||
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change wire kit new problem arise i ask them solve it but simply give one job card and delay continuousy. kindly resolve my problem it create more stress.