Snapdeal — against replacement of the product

Address:New Delhi, Delhi

I purchased Red Chief Shoe on 19th of June. My product was delivered on 22nd June...That was big in size..I register a complain to Snap Deal for replace my product. But It has been 10 days I have get replaced my product. I register complaint to snap deal but they are not going to entertain me. Ravi shankar Singh [protected]
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Dear niitians.ravi,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
I am doing regular fallow up with Snap deal...You representing always telling that he is going raise complaint and your reverse pickup will be done in 3 working days...I think 3 working days will never come.

I registered complaint on 22nd June 2015 now today is 3rd July 2015.. I will expect compassion for this harassment.

Regards.

Ravi Shankar Singh

Order ID: [protected]

Mob No: [protected]
Hi Ravi, you are not alone. I'm facing similar experience and in my case they cancelled the order to sell the product with higher price. For your reference, go through my review and check with Snapdeal whether they 'handled' your order in the same way...

https://www.consumercomplaints.insnapdeal-look-how-snapdeal-is-trying-to-scam-c1098184
Hi Ravi, please go through my complaint. I hope they don't 'handle' your order the way they did mine!

https://www.consumercomplaints.insnapdeal-look-how-snapdeal-is-trying-to-scam-c1098184
Dear prashantvj94,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi niitians.ravi,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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