[Resolved] Snapdeal and Gati — Delay in delivery..

jayendra90

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra

Hi; I am one of the unfortunates who booked an AC on 8th Oct and still waiting for the material today also. The material has handed over to a GREAT courier named Gati .. who beaten snail also to create a world record... The material has been shipped at Thane area at 14th Morning and I am staying at Kandivalli.. Distance is 40 KM and already 7 Days gone... no trace of the material. They are also having a GREAT Call center.. Call and wait 5 10 Min to get a kind service of an agent. and you did not get any additional information which you got from their poor tracking system. They are so busy that they are not picking up your phone nor reply back. I am suggesting please do not buy any meterial from Snapdeal if they are using Gati as courier..

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Complaint marked as Resolved

After a long fight I have somehow received the material on 23rd Night. I am really frustrated of the service ffom a tire 1 couriers link Gati. Request you t update their process.

Oct 20, 2014

Updated by jayendra90 Everybody should see the track... am adding the link...
http://www.gati.com/webservices/iGatiDktTrck2.jsp?requid=[protected]

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Comments

snapdeal_help

from Delhi, Delhi

Dear Jayendra,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team