Snapdeal — Brandy bottle received instead of mobile phone

Amrita Nath Choudhury

from Surat, Gujarat

Address:

Cachar, Assam

Ordered a Gionee M2 Smart phone (Order #[protected]) via Snapdeal. After opening the package, all I got is an empty brandy bottle. The barnd box was badly tampered with. IMEI/Serial # stickers were also removed from the box. I want Snapdeal to take this issue seriously and refund my money back. Can't trust online shopping anymore. Full of fraudsters. Please share this post as much as you can so that nobody else gets cheated!!! Thank you.

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Comments

Amrita Nath Choudhury

from Surat, Gujarat

I want Snapdeal to resolve this issue as early as possible and refund my money back.

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Amrita Nath Choudhury,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Amrita Nath Choudhury

from Surat, Gujarat

Thank you, Snapdeal for resolving this issue and refunding my money back.