Snapdeal — broken and tempered V Guard Crystal Plus Stabilizer Supplied by Snapdeal | |||
I have purchased V guard Crystal Plus from Snapdeal and it was supplied by Aggarwal Electric Store, Rohini, Delhi invoice number R-2184. When i received the shipment the cabinet of the ups was broken and also the warranty seal of the product was tempered with. It seems that the product has been opened and a tempered product has been sent to me.It also makes the 3 years warranty void. I have already informed snapdeal on 4ht June within minutes of getting the shipment and have also submitted all the pictures and details as requested and still waiting for the response . I have requested for full refund of the amount paid to Snapdeal. It seems like product are not checked by snapdeal before dispatching it to the customers. Very bad experience... Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
also posting the pictures of the product received .
Reply
Dear Pankaj Bajpai,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear Pankaj Bajpai,
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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