Snapdeal — CashBack Not received from HDFC Bank Order No:[protected]

Address:New Delhi, Delhi

I mailed to snapdeal support on 2nd Dec13: I am Gopal Pal, my Order No is [protected]. I bought this product using HDFC 10% cash back offer. But till now I did not received the cash back in my account. Please check it and confirm me as soon as possible. ----- I got replied on that day: Please accept our sincere apologies for the inconvenience you have experienced. Please note the below mentioned complaint number for your future reference. Complaint number: 4160256 and 4160703. ---- 7 days is over. Till now I did not get the cach back in my HDFC Account. They also did not reply any mail. Please refund the money as soon as possible.
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Dear Gopal Pal,

Sorry for the inconvenience. This is to inform you that your concern listed 9 DEC 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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