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[Resolved]  Snapdeal.com — Again got Defective Product from SNAPDEAL

Its really horrible i have got the replacement product and this time this product also in defective, i took one month of time to get install water purifier, because there is no service in my city, now i found that the product is in defective.

and for the same i have rise the complaint at there Snap deal customer care and they said you will going get full refund money back and but there is no replay from there end,

really not expected from them, i have purchased couple of products from them... but his time... its very poor quality product...

and i got service no of water purifier from snap deal customer care, when i called on that no they said we will not sell any products on online... they are selling duplicate products on on-line ... she replied ...

Lets see what happen, I have raised the complaint again today, waiting for there reply ...

Suborder Id: [protected]
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Jul 11, 2016
Complaint marked as Resolved 
resolved
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear prasad Kambale,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Reply
My Order ID: [protected] (2 Items)

Still there is no reply really worst...
Reply
Dear prasad Kambale,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Reply
Yes concern person has attained to solve my query, but now i am waiting for my refund...when i called for the same to customer care, they keep on put me on hold and then disconnected the line... i am waiting for their call now
Reply
My Order ID: [protected] (2 Items)

Still there is no reply really worst... its really pathetic, as per Customer care department i have sent product to there where house address, but i got the product back, warehousing are rejected the product they sent back to me again...

Really worst service ever seen in my life and i have received ...

Only big big advertisement giving and looting to the people...
Reply
Dear prasad Kambale,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Reply
Dear prasad Kambale,

Thanks for the acknowledgement.

Regards,
Team Snapdeal
Reply

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