[Resolved] Snapdeal.com — Bad policies with bad customer care support | |||||
The complaint reference number is 18239458 order number [protected] places on 22/01/2016 Avon New York Combo of 3 Nutra Effects Day Cream, snapdeal you can’t do anything, its very same. Whereas you tell us Creativity is at the core of business values. Your team is given the freedom to take informed, responsible risks. you believe in doing the right thing under all circumstances. you have always taken pride in your culture. There are some core values that have been inherent and integral part of your success story. These values are a pure reflection of what is important to yours as a Team and Business. Your customer had withdrawn her complaint without any justice because yours bad Policies with bad customer care support Now I am asking you this is part of your success story, this type of pride in your culture. I am sure that your every words now fake .its same, same, same…………………………………. Was this information helpful? | |||||
Jan 31, 2016 Complaint marked as Resolved I had lodged this complaint for " jhma " he/she is member in this forum, just few minutes ago I come to now snapdeal.com apologies from him/her (copy of mail attached) Thank you consumer complaint.in Team for your role. & also snaodeal.com
From:
"[email protected]" |
To: jhuma
Subject: Avon New York Combo of 3 Nutra Effects Day Cream
Date: Sun, 31 Jan 2016 12:19:10 IST
Hi Jhuma,
Greetings from Snapdeal!
This is in reference to your request number 18239458.
Please accept our sincere apologies for the inconvenience you may have experienced in respect to [the issue]. We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers.
We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.
In case of any further assistance or clarification on this issue, please reply to this email.
Assuring you of our best services always.
Yours sincerely,
Team Snapdeal Snapdeal.com customer support has been notified about the posted complaint. | |||||
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We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
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Snapdeal Team