[Resolved] Snapdeal.com — Bed set installation | |||
Order ID: [protected] Ordered a bed set from snapdeal.com which was delivered to me on the 6th November 2015. Even after multiple requests for installation, they failed to send the installation team. Every time escalating the matter to god knows whom. After 12 days (18th November, 2015) they called and told me to get it installed by a local team while they would compensate the amount. Likewise I contacted the local installer and get his appointment. Now some other team from snapdeal.com calls and tell me that they are sending carpenters. I do not know where to go with this. They would not send me any mail update even on being insisted to do so. How come a company like snapdeal.com have no sync between their own team members is beyond me. To top it all they send me a mail saying I am not reachable on my mobile number. How strange !!! Was this information helpful? | |||
Nov 25, 2015 Complaint marked as Resolved Snapdeal.com has refunded the amount to be paid to local person whom I appointed for bed set installation.
It was settled with the team in a call. Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear biswajit_sahu7,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team